OLDPrivacy Policy

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Privacy Polices

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  • OLDPrivacy Policy

POLICIES

(Applicable to Primal Health, Primal Pediatrics, Primal Vitality, Primal Aesthetics, Primal Performance, and Primal Pets)

Welcome to Primal Integrative Health Group, a family of brands dedicated to providing comprehensive and holistic care. Our policies are designed to ensure transparency and mutual understanding between our clients and our team across all services.

Booking and Appointments

  • Scheduling:Appointments can be booked through our website, via phone, or in-person at our offices. Each brand offers dedicated booking systems tailored to its services.
  • Confirmation:Upon scheduling, you will receive a confirmation email or message with appointment details and pre-visit requirements, if applicable.


Cancellation Policy

  • Notice Period:We kindly request cancellations or reschedules be communicated at least 24 hours before the appointment to avoid fees.
  • Late Cancellations or No-Shows:Late cancellations or no-shows will incur a fee of $100, except in cases of emergencies or unavoidable circumstances.


Payment Terms

Payment is due at the time of service unless prior arrangements are made. Accepted payment methods include:

  • Cash
  • Check
  • Credit/Debit Cards
  • HSA/FSA
  • Financing


General Terms and Conditions

  • Code of Conduct:We strive to foster an environment of respect and collaboration. Disruptive or inappropriate behavior may result in refusal of services.
  • Confidentiality:Your privacy and confidentiality are of utmost importance. All personal and medical information shared with us is securely stored and used solely for service delivery.
  • Service Modifications:Primal Integrative Health Group reserves the right to adjust services or pricing to remain compliant with industry standards and improve client satisfaction.

All Sales Are Final

All payments for services and products provided by Primal Integrative Health Group and its brands are non-refundable.

Liability Disclaimer

This healthcare practice operates under a license issued by the North American Board of Natural Health (NABNH). The titles BCDHM and BCDNM referenced on this website relate exclusively to the practitioner’s NABNH license and do not pertain to any state licensing authority.

NABNH licensees are not licensed medical doctors and do not practice medicine in any state. Specifically:

  • NABNH licensees do not examine, diagnose, treat, or offer to treat or cure any mental or physical disease, disorder, illness, deformity, or injury.
  • NABNH licensees do not recommend or prescribe medications, pharmaceutical drugs, or controlled substances.
  • The services provided are intended to promote general wellness and are not a substitute for professional medical advice, diagnosis, or treatment by a licensed healthcare provider.

By engaging with the products and services offered by Primal Integrative Health Group and its brands, you acknowledge and accept that:

  • You are responsible for consulting with your primary healthcare provider or another licensed professional before making any changes to your healthcare regimen.
  • Primal Integrative Health Group and its practitioners make no guarantees about the outcomes or efficacy of services rendered.
  • Any recommendations, assessments, or wellness plans provided are based on the principles of natural health and are not intended to replace professional medical opinions.
  • Primal Integrative Health Group and its practitioners are not liable for any adverse effects or outcomes that may result from the application or use of any product, service, or wellness plan.

The information, services, and products offered through this practice are provided solely for informational and educational purposes, subject to this Information Disclaimer.

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Primal Aesthetics
8668 John Hickman Pkwy, Suite 701
Frisco, TX 75034

Opening Hours: Mon–Fri 9:00am–5:00pm · Sat 12:00pm–3:00pm

Call or Text: (469) 827-8555

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